酒店行业常用的英语口语对话

随着全球经济一体化发展,全球各地的人都瞄准了中国的巨大市场,酒店行业也就相应地需要接待大量外宾,因此,掌握酒店行业的英语口语,会迅速获得国外顾客的认可。怎么才能让酒店工作人员快速掌握酒店常用英语呢?这就上升为酒店行业比较关心的一个问题了。

 

下面我们整理了一些酒店常用英语句子和情景对话,酒店从业者可以熟记这些句子,直接应用于日常工作中,提高英语能力和工作效率。

 

1) Good morning. This is Room reservation. May I help you?

早上好,客房预订处,我能为您做什么?

 

2)What kind of room would you like to reserve?

您想订哪种类型的房间?

 

3)A single room or a double room? 

要单人间还是双人房间?

 

4) For which dates do you want to book the rooms?

您想订哪几天的房间呢?

 

5) What time will you be arriving? 

您将在何时到达?

 

6) May I know your name? 

您能告诉我您的名字吗?

 

7)How long will you be staying? 

您将要住多久?

 

8)I'd like to confirm your reservation.

我要确认一下您的预订。

 

9) I'll check the room availability.

我查查客房预订情况。

 

10) You should pay a deposit of US$1000 beforehand.

您应预期付1000美元的定金。

 

11)There is a 10 per cent discount.

10%的折扣。

 

12)What kind of room would you be prefer?

您要什么样的房间?

 

13) Have you got a booking?

您预订了吗?

 

14) We'll extend your reservation for you.

我们将会按您的要求作相应的更改。

 

酒店常用英语对话

 

情景一:

Guest:Hello, I'd like to check in please. 你好,我想入住贵酒店。

Hotel staff: Certainly. Can I have the name please? 当然可以,能把姓名给我吗?

Guest: Mr Harold Smith. Harold Smith先生。

Hotel staff: OK, Are you checking out tomorrow?好的,您是明天退房吗?

Guest: Yes, I am. That's right. 是的没错,是明天退房。

Hotel staff: Will you need a wake up call, sir? 先生您需要唤醒服务吗?

Guest: Yes please. At 6.30am. 是的,请在早上6.30唤醒我。

Hotel staff:OK,then, your room is 502 on the fifth floor. Breakfast is served between 6.30am and 9am. Enjoy your stay.好的。您的房间号码是五层的502房间。早餐是早晨6.30到9点。祝您入住愉快。

Guest: Thank you.谢谢你。

 

情景二:

A:Hello ,this is the Grand View Hotel.What can I do for you?您好,这里是深圳景轩酒店,很乐意为您服务。

B:I'd like to make a reservation in your hotel. 我想在你的酒店预定房间。

A:Sure. What's your expected date of arrival? 当然可以。您什么时候来?

B:I'll arrive the day after tomorrow. 后天到。 

A:How many rooms would you like? 您要几间房? 

B:One single room. What's the rate? 一间单人房。什么价格?

A:The rate of the rooms varies from 80 yuan to 8000 yuan. You can choose whatever you like. 房间价格不等,从80元到8000元,供您选择。

B:I'd like to book a deluxe room. 我想订一间豪华的房间。

A: I'll check. There is just one left. The apartment rents for 3000yuan a night. 我查一下,正好还有一间。这套房间每晚租金每晚为3000元。

B:OK. I'll book this one. 那好,我就定这间吧。 

A:Yes,sure.How many nights will you be staying? 你要住几天?

B:seven nights. 七个晚上。 

A:OK.May I have your name? 好的,请问您的名字?

B:Johnson. 

A:OK.welcome to China. 好的,欢迎到中国来。

分享到:

想即学即用?

现在就来免费体验